Business Communication Courses

professor of the executive certificate in business communication in a classroom with a friendly interacting with a student

Communications excellence

Discover the power of an impactful message with our business communication courses. Learn tactical skills, boost your confidence, and develop questioning, listening, and general communication skills to improve your brand.

Find the right course for you.

Interpersonal Communication & Conflict Management

Strengthen your ability to build trust and rapport, allowing colleagues to feel heard and valued by actively improving your interpersonal communication skills. In this course, you will learn concrete strategies built from the pillars of self-awareness, empathy, inquiry, and expectation management based on insights from behavioral and organizational sciences. Engage in a communication competence self-assessment and learn about the dynamic elements of interpersonal interactions. This foundational course will help you more adeptly engage in constructive dialogue practices.

This course prepares participants to:

  • Navigate difficult conversations and give and receive constructive feedback;
  • Employ active listening methods;
  • Promote trust in workplace interactions; and
  • Identify personal communication strengths and weaknesses.


Written and Visual Communication

Advance your ideas by constructing a compelling written and visual message. In this course, you will learn to apply basic principles of storytelling, narrative, and design literacy to create captivating presentations that hold your audience’s attention.

This course prepares participants to:
  • Incorporate design literacy into professional presentations;
  • Gain a fundamental understanding of effective design communication;
  • Deliver strategic business-focused writing through the use of words and images;
  • Utilize storytelling and narrative in your writing; and
  • Advocate for yourself and others through written and visual media.


Public Speaking for Professionals

Realize the power of your own voice and how to share information and ideas with confidence! The Public Speaking for Professionals course will help you to develop new strategies to inform and persuade a variety of audiences. You will be guided through the step-by-step process to craft and deliver a short presentation on Day 3 allowing you to receive quality feedback from peers and instructors.

This course prepares participants to:
  • To craft an informative brief and persuasive pitch
  • How to convey confidence through body language, tone, and voice
  • Strategies for delivering face-to-face or virtual presentations
  • How to receive and deliver constructive feedback
  • Tips for managing public speaking anxiety


Ready to take the next step?