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research > Managing Complex Organizations
rick smith

Who should lead organizations’ adaptation to AI?

Professor Rick Smith encourages chief human resources officers to take a holistic view of human capital with a focus on strategy execution, including artificial intelligence, to provide value for the future.
September 13, 2023
business of health > Operations Management and Business Analytics
dai yang

Medical artificial intelligence with a purpose

Carey Business School researchers aim to develop broadly applicable principles and insights to incorporate AI into the doctor’s office and other health care settings.
June 21, 2023
research > Operations Management and Business Analytics
doctor using VR headset

Malpractice concerns impact physician decisions to consult AI

Technologies assisted by artificial intelligence are making inroads into nearly every aspect of life, but Tinglong Dai and Shubhranshu Singh are exploring reasons why some doctors are resisting.
June 15, 2023
research > Innovation and Entrepreneurship > Operations Management and Business Analytics
evgeny kagan

Overcoming hurdles to AI chatbots in customer service

Artificial intelligence chatbots can a be cost-effective means of providing customer service in many industries, but there are still hurdles to adoption. Carey Business School researchers search to find out why.
March 20, 2023
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