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Overcoming hurdles to AI chatbots in customer service
Artificial intelligence chatbots can a be cost-effective means of providing customer service in many industries, but there are still hurdles to adoption. Carey Business School researchers search to find out why.
Measuring societal impact in the here and now
Deeksha Gupta’s research examines the pace of change involving socially responsible investing in private capital markets and finds a “sea change” may be required in the way impact investors and the firms they acquire are incentivized.
Tinglong Dai, PhD
Tinglong Dai has joint faculty appointments at the Johns Hopkins School of Nursing and Institute for Data-Intensive Engineering and Science. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon. His research interests include health care, marketing-operations interfaces, and human-AI interaction.
Brett Wilzbach returns to Johns Hopkins to tackle “unfinished business”
Whether he’s optimizing risk strategies, building connections, or investing time in his family, Wilzbach embodies the kind of lifelong learner and purpose-driven leader Carey aims to cultivate.
Speaking from experience
The Office of Experiential Learning creates innovative, immersive projects to provide Carey students with real-world business skills.
Q&A: How to help an economy in crisis
Kathleen Day, an expert in financial crises, discusses the $2 trillion stimulus package currently before Congress and how it can help the nation weather the economic storm caused by the ongoing coronavirus pandemic.
Kathleen Day: Debt Limit, Though a Political Football, Has Useful Purpose
Johns Hopkins Carey Business School Lecturer Kathleen Day, an expert on the nation’s financial workings, offers her insights into the U.S. debt limit and the potential looming crisis over the issue.