Tinglong Dai

Tinglong Dai, PhD

Associate Professor
Academic AreaOperations Management & Business Analytics
Academic AreaMarketing
Academic AreaHealth
Areas of InterestHealthcare Analytics, Marketing-Operations Interfaces, Artificial Intelligence

Tinglong Dai is an Associate Professor of Operations Management and Business Analytics at the Johns Hopkins Carey Business School, with joint faculty appointments at the Johns Hopkins School of Nursing and Institute for Data-Intensive Engineering and Science. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon. His research interests span across healthcare, marketing-operations interfaces, and human-AI interaction. 

Professor Dai's work has been published in leading journals such as Management Science, M&SOM, Marketing Science, Operations Research, and INFORMS Journal on Computing, and has been recognized by Johns Hopkins Discovery Award, INFORMS Public Sector Operations Research Best Paper Award, POMS Best Healthcare Paper Award, and Wickham Skinner Early Career Award (Runner-Up). He is an Associate Editor of Naval Research Logistics and a Senior Editor of Production and Operations Management. He co-chairs the Johns Hopkins Symposium on Healthcare Operations and co-edits the Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, published by John Wiley & Sons in 2018.


  • Ph. D, Operations Management/Robotics, Carnegie Mellon University
  • MS, Industrial Administration, Carnegie Mellon University
  • M.Phil, Industrial Engineering & Engineering Management, Hong Kong University of Science & Technology


    Selected publications
    Book Chapters
    • “Health Organizational Design: Information Exchange and Accountability” (with Soo-Hoon Lee & Phillip H. Phan), Wiley StatsRef: Statistics Reference Online, 2019, stat08229, John Wiley & Sons.
    • “Game Theory and Information Economics,” Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, T. Dai & S. Tayur (Eds), 2018, pp. 337–354, John Wiley & Sons.
    • “The Evolutionary Trends of POM Research in Manufacturing” (with Sridhar Tayur) Routledge Companion to Production and Operations Management, M. Starr & S. Gupta (Eds), 2017, pp. 647– 662, Routledge.
    • “Toward a Unified Negotiation Framework: Leveraging Strengths in Behavioral and Computational Communities” (with Nazli Turan, Katia Sycara, & Laurie Weingart), Models for Inter-Cultural Collaboration and Negotiation, M. Gelfand & K. Sycara (Eds), 2013, pp. 53–66, Springer.
    • “Agent Reasoning in Negotiation” (with Katia Sycara), Handbook of Group Decision and Negotiation, M. Kilgour & C. Eden (Eds.), 2010, pp. 437–451, Springer.
    Working papers


    • Operations Management 
    • Contracting: Incentive Design and Analytics
    • Supply and Service Contracting

    Honors and distinctions

    • Wickham Skinner Early Career Award, Runner-Up, 2020
    • Senior Editor, Production and Operations Management, 2019-present
    • Associate Editor, Naval Research Logistics, 2019-present
    • Malone Center for Engineering in Healthcare Seed Grant Award, 2019 
    • Management Science Distinguished Service Award, 2018, 2019
    • Dean’s Award for Faculty Excellence, 2016, 2017, 2018, 2019
    • Black & Decker Competitive Research Grant, 2018, 2019
    • Manufacturing & Service Operations Management Meritorious Service Award, 2016, 2017, 2018, 2019
    • Production & Operations Management Best Reviewer Award, 2018
    • INFORMS Public Sector Operations Research Best Paper Award, 2017
    • POMS College of Healthcare Operations Management Best Paper Award, Runner-Up, 2016 
    • Johns Hopkins Discovery Award, 2015
    • Elwood S. Buffa Doctoral Dissertation Award, Finalist, 2014
    • POMS College of Supply Chain Management Best Student Paper Award, Honorable Mention, 2013 
    • INFORMS Pierskalla Award for the Best Paper in Healthcare, Runner-Up, 2012
    • INFORMS Case Competition, Second Place, 2012
    • POMS College of Healthcare Operations Management Best Paper Award, 2012

    In the media