Tinglong Dai

Tinglong Dai, PhD

Bernard T. Ferrari Professor
Academic AreaOperations Management & Business Analytics
Academic AreaMarketing
Academic AreaHealth
Areas of InterestHealthcare Analytics, Global Supply Chains, Marketing-Operations Interfaces, Artificial Intelligence

Tinglong Dai is the Bernard T. Ferrari Professor at the Johns Hopkins Carey Business School, in the area of Operations Management and Business Analytics.  He holds a joint faculty appointment at the Johns Hopkins School of Nursing. He serves on the leadership team of the Hopkins Business of Health Initiative and the executive committee of the Institute for Data-Intensive Engineering and Science. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon.

As a renowned expert in healthcare analytics and global supply chains, Professor Dai has been quoted hundreds of times in the media, including Associated Press, Bloomberg, CNN, Fortune, New York Times, NPR, USA Today, Wall Street Journal, and Washington Post, and has appeared on national and international TV such as CNBC, PBS NewsHour, and Sky News. In 2021, he was named as one of the World's Best 40 Under 40 Business School Professors by Poets & Quants.

Professor Dai's research interests span across healthcare, human-AI interaction, global supply chains, and marketing-operations interfaces. His work has been published in leading journals such as Management Science, M&SOM, Marketing Science, and Operations Research, and has been recognized by Johns Hopkins Discovery Award, INFORMS Public Sector Operations Research Best Paper Award, POMS Best Healthcare Paper Award, and Wickham Skinner Early Career Award (Runner-Up). He is an Associate Editor of Management Science, M&SOM, Health Care Management Science, and Naval Research Logistics and a Senior Editor of Production and Operations Management. He co-chairs the Johns Hopkins Symposium on Healthcare Operations and co-edits the Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, published by John Wiley & Sons in 2018.


  • Ph. D, Operations Management/Robotics, Carnegie Mellon University
  • MS, Industrial Administration, Carnegie Mellon University
  • M.Phil, Industrial Engineering & Engineering Management, Hong Kong University of Science & Technology


Selected publications


Book Chapters

  • “Agent Reasoning in AI-Powered Negotiation” (with Katia Sycara and Ronghuo Zheng), Handbook of Group Decision and Negotiation, Second Edition, M. Kilgour & C. Eden (Eds.), 2021, pp. 1187-1211, Springer.
  • “Health Organizational Design: Information Exchange and Accountability” (with Soo-Hoon Lee & Phillip H. Phan), Wiley StatsRef: Statistics Reference Online, 2019, stat08229, John Wiley & Sons.
  • “Game Theory and Information Economics,” Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, T. Dai & S. Tayur (Eds), 2018, pp. 337–354, John Wiley & Sons.
  • “The Evolutionary Trends of POM Research in Manufacturing” (with Sridhar Tayur) Routledge Companion to Production and Operations Management, M. Starr & S. Gupta (Eds), 2017, pp. 647– 662, Routledge.
  • “Toward a Unified Negotiation Framework: Leveraging Strengths in Behavioral and Computational Communities” (with Nazli Turan, Katia Sycara, & Laurie Weingart), Models for Inter-Cultural Collaboration and Negotiation, M. Gelfand & K. Sycara (Eds), 2013, pp. 53–66, Springer.
  • “Agent Reasoning in Negotiation” (with Katia Sycara), Handbook of Group Decision and Negotiation, M. Kilgour & C. Eden (Eds.), 2010, pp. 437–451, Springer.

Working papers



  • Artificial Intelligence
  • Operations Management
  • Contracting: Incentive Design and Analytics
  • Supply and Service Contracting

Honors and distinctions

  • Associate Editor, Management Science, 2022-present
  • Financial Times Responsible Business Education Award, Runner-up, 2022
  • The World’s Best 40 Under 40 Business School Professors, Poets & Quants, 2021
  • Johns Hopkins Global MBA Graduation Keynote Speaker, 2021
  • Johns Hopkins Discovery Award, 2021–2023
  • Associate Editor, Manufacturing & Service Operations Management, 2021–present
  • Wickham Skinner Early Career Award, Runner-Up, 2020
  • Management Science Distinguished Service Award, 2018, 2019, 2020, 2021
  • Manufacturing & Service Operations Management Meritorious Service Award, 2016, 2017, 2018, 2019, 2020, 2021
  • Senior Editor, Production and Operations Management, 2019-present
  • Associate Editor, Naval Research Logistics, 2019-present
  • Malone Center for Engineering in Healthcare Seed Grant Award, 2019
  • Dean’s Award for Faculty Excellence, 2016, 2017, 2018, 2019
  • Black & Decker Competitive Research Grant, 2018, 2019
  • Production & Operations Management Best Reviewer Award, 2018
  • INFORMS Public Sector Operations Research Best Paper Award, 2017
  • POMS College of Healthcare Operations Management Best Paper Award, Runner-Up, 2016
  • Johns Hopkins Discovery Award, 2015
  • Elwood S. Buffa Doctoral Dissertation Award, Finalist, 2014
  • POMS College of Supply Chain Management Best Student Paper Award, Honorable Mention, 2013
  • INFORMS Pierskalla Award for the Best Paper in Healthcare, Runner-Up, 2012
  • INFORMS Case Competition, Second Place, 2012
  • POMS College of Healthcare Operations Management Best Paper Award, 2012

In the media