Resources and Support
Teaching & Learning
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- Chatbot Help
- Automated 24/7 Support
- Blackbelt Help
- Live 24/7 Support
- Complete form for support from Carey Learning Technology Group (CTG) (M-F 8 a.m. - 5 p.m. ET)
- Canvas Support
- LTI support
- Kaltura (My Media)
- e-mail carey.learning@jhu.edu with any questions
- Reach out to carey.learning@jhu.edu
- For topics unsure about where to reach
- Support for students
- Link to student Resources (https://carey.jhu.edu/student-experience/academic-resources)
- Grade Policy
- Link to Inside Carey https://inside.carey.jhu.edu/resources-for-faculty/course-administration#grade-policy
- Email questions to Carey.Faculty@jhu.edu
- Chatbot Help
Technology Resources
Teaching & Learning supports many learning technologies and has provided a collection of articles and resources to assist instructors.
As you access these guides, please remember the most important rule to implementing new tools—that they serve a purpose or contribute to students’ reaching course learning objectives.
If you would like to discuss how to best incorporate a tool into your facilitation process, have a question about what tool might best serve a particular goal, or have a question that these resources do not address please contact Teaching & Learning.
Teaching with Canvas
In 2022, Johns Hopkins University transitioned from the Blackboard Learn Learning Management System (LMS) to Canvas.
In May 2023, Blackboard access was sunset, so our team does not have any real way to recover materials that were not saved locally or migrated.
Canvas, like all LMSes, is not going to be a one-size-fits-all solution for learning, and sometimes other technologies need to be incorporated. It’s best to think of Canvas (like Bb before it) as a hub or jumping off point for learning, student resources and content.
Information to get you started:
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In order to sign into Canvas, you will need to:
1. Access Canvas (canvas.jhu.edu)
2. Click JHU Login
3. Continue through the JHU Single Sign On process, logging in with your JHED ID
4. After successfully signing in, your Canvas Dashboard will appear
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When a course is created by SIS, it is made Unpublished by default. Once you have added any additional users and materials to your course, you will need to make it available, doing the following:
- Access your course
- You can see the publication status of your course in the Course Status options
3. Publish your course by clicking Publish
4. Your course will be available to students. While you can unpublish courses, it is best to make sure that your course is in the desired format to avoid confusion.
Carey asks that instructors open their courses to students two weeks prior to the term start (not all materials must be available to students from the start though).
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You and your students will be automatically enrolled into your course through SIS, however TAs and other members of the course must be manually added to courses.
1. Access your course and navigate to the People page
2. Click the + People button
3. Enter the email address of the user you’d like to add, select the correct role and click Next. If you are adding more than one user, enter a comma between each address
4. Once Canvas finds the users, it will confirm that you may add them to your course. Click Add Users to confirm their addition to your course
Please Note: If someone needs access to the course in the Teacher or the Student role, this must be done through SIS. Please consult the list of Canvas roles for information about the different roles and what might work.
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The Johns Hopkins University migration team has developed a series of guides for instructors and TAs. More information including how to copy a course from a prior (or concurrent Canvas section) can be found in the Getting Started for Faculty Canvas guide.
Setting up your course
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Announcements are a great way to communicate with students, while also creating an artifact that students can access later. To post an announcement:
- Navigate to your course and access the Announcements page
2. Select +Announcement
3. Give the topic a title, and input your announcement
4. You may delay the posting until a certain date, or not select this and click Publish to immediately post the announcement
5. Depending on your students’ notification settings, this announcement will be sent to their email. There is no way to force-send the announcement, but this is the default setting
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Over the course of the term, you will likely need to share information with students. This can be done with a Canvas page. To create a Canvas page:
1. Navigate to your course and access the Modules page
2. Find the module in which you’d like to place the content
If you have not created a module, you will need to do this first3. Click the Add Item button (the plus sign)
4. Select Page from the Add drop-down menu
5. Select Create Page and give it a title
If you had previously created a page, you may select that and proceed6. Click Add Item
7. Provide the content you’d like to this page. You may add multimedia or any other materials you’d like
8. Click Save or Save and Publish.
9. If you do not publish the material now, you can do it later by clicking the Publish checkmark
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You may wish to have students submit assignments through Canvas, this allows organized collection of materials, and will allow you to use the Canvas grade center. To create an assignment:
1. Navigate to your course and access the Modules page
2. Find the module in which you’d like to place the content
If you have not created a module, you will need to do this first
3. Click the Add Item button (the plus sign)
4. Select Assignment from the Add drop-down menu
5. Select Create Assignment and give it a title
If you had previously created a page, you may select that and proceed6. Click Add Item
7. Provide the content you’d like to this assignment page. You may add multimedia or any other materials you’d like
8. Provide any of the assignment details, including due date and point totals
9. Click Save or Save and Publish.
10. If you do not publish the material now, you can do it later by clicking the Publish checkmark. Make sure the module is published- if it isn’t, you will need to do so before this content is visible to students.
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More information for getting a little more involved in the Canvas environment, including how to manage your course due dates, and run an SIS grade import can be found in the Setting up your Course Canvas guide.
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Gradebooks in Canvas are slightly different than Blackboard, so it is important to familiarize yourself with how this tool works
Accommodations or Altering Due Dates/Times
This guide cannot be found in the JHU Canvas guides, but is important, nonetheless. Students may require extra time or other considerations during assignments or quizzes.
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This page contains general (even more general) information about Canvas, such as:
- Communicating with students
- Updating your chosen name and pronouns
- Managing other settings
Do you have any specific questions?
Schedule a 1:1 training with the T&L!
Video Resources
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Zoom is the video conferencing tool we use at Carey Business School to meet with other colleagues, students, office hours, and for online classes.
- Signing in for the first time
- To sign in for the first time, go to https://jhucarey.zoom.us/ and click on the sign-in button. Next, download the latest desktop application and use single sign on (SSO) to log in with your JHED ID. Enter “jhucarey” as the company/ organization name.
- Receiving licensed Zoom account
- If you need to upgrade your Carey basic Zoom account to Licensed (was Pro) level, please contact carey.zoom@jhu.edu
- Breakout rooms and polling
- Zoom recordings
- Instructors may record videos or images of their classes since student(s) attending passively online are requested but not required to turn their cameras on
- Contact: Philippe Homassel
- Signing in for the first time
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Kaltura is a cloud-based video management system for storing, publishing, and streaming videos, and other media within a secure campus environment for faculty and students. Kaltura integrates with Canvas in “My Media,” allowing faculty and students to create, upload easily, and share multimedia content in their courses. This user manual includes instructions on how Kaltura functions within Canvas through My Media to help you quickly get started and continue to increase your skill level.
- Getting Started, Recommended Uses and FAQs
- Why Use Kaltura/My Media Video over uploading other recording options?
- Integrated with Canvas, allowing you to record a lesson, audio, presentation, or screencast using your webcam and/or screen/slides.
- There is no limit on Kaltura's file space, whereas file space for each Canvas course is limited.
- By using Kaltura, faculty, and students can either record new media or upload existing media from their My Media space.
- Basic editing tools: trim, slice, add thumbnails and edit transcripts
- Auto captioning and editing tool to reach standard accuracy and a searchable transcript tool.
- Prevents users outside of Canvas from viewing your videos.
- Media stored on Kaltura's file server can stream at various internet speeds.
Proctoring Tools
There are two options for proctoring tools on Canvas. Most courses use RPNow because it can record video while students take the exam. When students are taking exams in-person, Respondus would be the best option since it will limit access to other programs but not record video while students take the exam.
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- Used for assessments on online courses
- The platform can record video and restrict access to other platforms while students take the assessment.
- RPNow can generate exam profiles that can allow the following:
- Applications: Word, Excel, PowerPoint, and Outlook
- Web Browsing: All sites or specific websites
- Reference Materials: Notes, Pen, Paper, Calculator, and Textbook
- Setup Process
- Complete CTG form to discuss assessment requirements
- The assessment will be synced to RPNow within 2-3 business days
- Additional Changes or Edits to the Assessment can be made by completing the CTG form.
- Used for assessments on online courses
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- Used for assessments for on-site courses
- The platform can restrict access to other platforms while students take the assessment.
- The platform does not record video while students are taking the assessment.
- Respondus can generate exam profiles that can allow the following:
- Allow students to take exam with iPad
- Allow access to specific websites
- Enable Calculator on toolbar
- Enable Printing from toolbar
- Setup Process
- Complete CTG form to discuss assessment requirements
- The assessment will be synced to Respondus within 2-3 business days
- Additional Changes or Edits to the Assessment can be made by completing the CTG form.
- Used for assessments for on-site courses
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Proctoring isn't always going to give the most genuine assessment of learning outcomes. If you’re interested in alternatives to proctoring, please schedule a 1:1 at carey.learning@jhu.edu for additional information.
Academic Integrity
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TurnItIn is a plagiarism detection tool. By design, this tool compares student submissions against a vast database that includes academic papers, websites, books, and other sources to identify potential unoriginal content.
Key points for faculty:
- The Similarity Score: The Similarity Score does not definitively indicate plagiarism. It only identifies text that matches with other sources. Faculty should review these matches to determine whether it constitutes plagiarism or is a correctly cited source.
For more detailed understanding and resources, you can visit the TurnItIn User Help Page.
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Receiving a problematic RPNow Report indicates that there might have been some issues or violations during an online proctored exam.
Here are the next steps faculty should take:
- Review the Report: The report will detail the problem, which could range from technical glitches to potential academic misconduct. Reports can be accessed through the Faculty Registration Page in the course modules section.
- Take Appropriate Action: Depending on your findings and the severity of the violation, decide on the appropriate course of action. This could include reaching out to the student to give a warning, deducting points, failing the student for the exam, or escalating the issue to the academic ethics committee.
- Review Exam Procedures: If the issue was related to the proctoring system itself, consider reviewing the procedures or providing additional instructions to prevent future issues. You can contact teaching and learning staff to discuss changes to the exam profile or other test settings.
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The Whiting School of Engineering has created a great AI resources webpage, which we recommend reviewing if you are curious about generative AI.
For any questions about Carey’s AI policy, Faculty can reach out to the Office of Student Affairs at Carey.Student@jhu.edu with any general questions about academic integrity.
For more information about next steps should you suspect academic dishonesty, please refer to the Academic Ethics Policy.