Articles

research > Innovation and Entrepreneurship > Operations Management and Business Analytics

Overcoming hurdles to AI chatbots in customer service

AI chatbots can a be cost-effective means of providing customer service in many industries, but there are still hurdles to adoption. Carey Business School researchers search to find out why.

March 20, 2023

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Center for Digital Health and Artificial Intelligence welcomes Accenture as corporate partner

Johns Hopkins Carey Business School’s Center for Digital Health and Artificial Intelligence welcomes Accenture as corporate partner

March 01, 2023

research > Accounting, Finance, and Economics

Yuval Dan Bar-Or, PhD Associate Professor of Practice

Why financial illiteracy is bad for doctors’ health

There are many studies about divorce, burnout, suicide, and substance abuse among medical providers. Now, Professor Yuval Bar-Or is part of the first literature review aimed at understanding the relationship between doctor stress and personal financial...

February 08, 2023

research > Managing Complex Organizations

When non-monetary rewards have negative impacts

Cassandra Chambers examined the behavior of contributors to a popular online computer programming community. Her finding could offer important insights for business leaders, particularly those managing a remote workforce.

January 13, 2023

research > Accounting, Finance, and Economics

Measuring societal impact in the here and now

Deeksha Gupta’s research examines the pace of change involving socially responsible investing in private capital markets and finds a “sea change” may be required in the way impact investors and the firms they acquire are incentivized.

January 11, 2023

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What you need to know about ChatGPT and artificial intelligence

Open AI’s new ChatGPT is said to bring everything from the “death of the school essay” to the dawn of a new age of communication. But what really is ChatGPT, and how could it change our lives? Professor Tinglong Dai explains.

December 16, 2022

business of health

Making online physician reviews more effective

Gordon Gao’s research seeks to quantify the relationship between online ratings and underlying quality of physicians, and how online ratings impact consumer choice.

December 13, 2022

research

person with hand on face looking to the distance

Addressing algorithmic bias and the perpetuation of health inequities: An AI bias aware framework

December 02, 2022

research > Accounting, Finance, and Economics

Rip-off or reasonable? It depends on what you know

A Carey professor’s study shows the impact of understanding what happens when we don’t let companies raise prices in certain situations.

December 01, 2022

research

Ritu Agarwal named inaugural Wm. Polk Carey Distinguished Professor

Ritu Agarwal, a pioneer in digital health research with a commitment to social impact, becomes the first Wm. Polk Carey Distinguished Professor at Carey Business School.

October 13, 2022

research

Carey research explores impact of the pandemic on emotional wellbeing

For World Mental Health Day, Associate Professor Haiyang Yang shares his research and insights on the mental wellbeing of people affected by the pandemic.

October 07, 2022

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Carey professor says companies left with state-led patchwork of regulations

The ruling by the U.S. Supreme Court in West Virginia v. EPA could slow the Biden Administration’s goal of cutting greenhouse gas emissions in half by the end of the decade.

August 22, 2022

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