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research > Managing Complex Organizations

Who should lead organizations’ adaptation to AI?

Professor Rick Smith encourages chief human resources officers to take a holistic view of human capital with a focus on strategy execution, including AI, to provide value for the future.
September 13, 2023
research

How Female CHROs Break the Glass Ceiling of the C-suite

Contrasting with an underrepresentation of women in other top rank senior roles, new analysis reveals an encouraging increase in female CHROs—which may help us better understand decisions relating to gender diversity, or lack of it, at the top of...
August 02, 2023
research

Crisis Management Reimagined: Creativity at the edge of chaos

Analysis of the South Korean healthcare system’s response during the COVID-19 pandemic calls for a reimagination of crisis management as a creative process—with dynamic negotiation and improvisation enabling rapid improvement of response capabilities...
June 22, 2023