Evgeny Kagan

Evgeny Kagan, PhD

Assistant Professor
Operations Management & Business Analytics
Areas of Interest
Entrepreneurial Operations Management, Behavioral Operations Management, Innovation and Product Development

Evgeny Kagan's research lies at the intersection of behavioral sciences and operations management. His doctoral dissertation
examined startups and R&D teams, focusing in particular on ways to improve collaboration and product performance. His
current projects include incentive design in customer service, as well as customer anxiety in dynamic pricing environments.
Evgeny's research has been published in leading journals, such as Management Science, and he is a recipient of several
research awards. He is also a co-author on a report commissioned by the Kauffman foundation studying entrepreneurial


    • Ph. D, Operations Management, Ross School of Business - University of Michigan
    • M.Phil, Logistics and Information Systems, Erasmus University
    • BS, Business Administration, Mannheim University


    Selected publications
    Works in progress
    • "Passing the buck? Transfer decisions in services" with Brett Hathaway and Maqbool Dada
    • "Dynamic Decision Making in Operations Management and Marketing" with Stephen Leider and Ozge Sahin
    • "Entrepreneurial Market Research: When Hypotheses Outnumber Samples" with S. Leider & W. Lovejoy.


    • Business Analytics

    Honors and distinctions

    • Winner, Best paper competition in Innovation Management 2017, EBS Wiesbaden
    • Finalist, POMS College of Product Innovation and Technology Management (PITM) best student paper competition 2017
    • Rackham Pre-doctoral Fellowship 2017 - 2018 (Awarded for outstanding doctoral research)
    • Finalist, INFORMS Behavioral Operations working paper competition 2016

    In the media

    Selecting, Recruiting, and Retaining Mentors for your Mentor Network
    Employee contract structures in startups can be determining factors of success