Johns Hopkins Carey Business School Assistant Professor Harang Ju brings his expertise in human–AI collaboration to a new Harvard Business Review article exploring how workplaces must evolve to harness the full potential of AI agents.
Ju argues that simply adding AI tools to traditional human-centric systems will yield only marginal productivity gains, similar to how early factories attempted to modernize by installing electric motors but failed to redesign their layouts for maximum effect. To truly benefit from AI agents, organizations need to rethink their structures, data systems, and workflows so that these autonomous systems can operate across silos and support humans in higher-level judgment and coordination. His research-informed perspective highlights that transformative advantage comes not from the presence of AI alone but from redesigning work around how AI and humans can best collaborate.
Read the full article at Harvard Business Review.
