Changmi Jung

Changmi Jung, PhD

Assistant Professor of Practice
Academic AreaInformation Systems
Academic AreaHealth
Areas of InterestHealthcare Information Systems, Digital Innovations in Healthcare

Changmi Jung received her PhD in Healthcare Information Systems from Carnegie Mellon University. She joined the Johns Hopkins Carey Business School in 2014. Her main research area is clinical health informatics, with particular focus on the innovative e-Health delivery models via patient portals and online consultations. Her dissertation explores technology adoption of innovations by patients and organizational learning by physicians as new care delivery models are introduced in the primary care environment.


  • Ph. D, Healthcare Information Systems, Carnegie Mellon University
  • MS, Information Systems Management, Carnegie Mellon University
  • BS, Statistics, Ewha Womans University


Selected publications

  • C. Jung, R. Padman (2014), "Disruptive Digital Innovations in Health Care Delivery: The Case for Patient Portals and Online Clinical Consultations",  forthcoming in The Handbook of Service Innovation (Editors: R. Agarwal, W. Selen, EG. Roos, R. Green)
  • Jung, C., Padman, R., Paone, S., Shevchik, G. Who are Portal Users vs. Early e-Visit Adopters? A Preliminary Analysis. Proceedings of AMIA 2011 Fall Symposium, 2011: 1070-1079



  • Emerging Frontiers in Health Technologies and Strategies

Honors and distinctions

  • Best Poster Award at the 2011 Mayo Clinic Conference on Systems Engineering and Operations Research in Healthcare