Andrew Burton Jones headshot

Andrew Burton-Jones

Academic Area(s): Information Systems, Health

SMS
Email: [email protected]

Andrew Burton-Jones is Research Professor of Information Systems at Johns Hopkins Carey Business School. After his undergraduate and masters degrees at University of Queensland, he worked for several years for one of the Big-4 consulting firms in IT risk management before completing his PhD at Georgia State University. After serving on the faculty of Sauder School of Business, University of British Columbia, where he obtained tenure and promotion, he returned to his alma mater in 2012. In 2026 he then returned to the US to Johns Hopkins University.

Andrew began his career focusing on improving information systems development, especially data modeling. His research then expanded into improving how systems are used. He has studied these topics using multiple methods (quantitative and qualitative) and at multiple levels of analysis (individual, organization, region). For the past 15 years, much of his work has focused on the digital transformation of healthcare, where his insights have helped inform health service strategy and policy. He has received over $10M in research funding and publishes his research in leading journals in Information Systems and Health Informatics.

Andrew has taught information systems courses across the undergraduate, postgraduate, and executive levels, in the USA, Canada, Australia, and China. He also co-led the development of University of Queensland's university-wide Graduate Certificate in Clinical Informatics and Digital Health and served on the Education & Workforce Committee for the Australian Council of Senior Academic Leaders in Digital Health (ACSALDH).

He has served his universities and his scholarly field in many ways, including as Editor-in-Chief of MIS Quarterly (2021-2023) and President of the Association for Information Systems (2024-2025). He is also involved in international efforts to improve research impact, including serving on the AACSB Research Impact Taskforce and the Responsible Research in Business and Management (RRBM) Working Board. He is a Fellow of the Association for Information Systems and Fellow of the Academy of the Social Sciences in Australia.

Education

  • PhD, Georgia State University
  • Masters of Information Systems, University of Queensland
  • Bachelor of Commerce (First Class Honours), University of Queensland

Research 

  • Burton-Jones, A. and Straub, D.W. (2006) "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research (17:3) pp. 228-246.
  • Burton-Jones, A. and Gallivan, M.J. (2007) "Towards a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective," MIS Quarterly (31:4) pp. 657-679.   
  • Burton-Jones, A. and Grange, C. (2013) “From Use to Effective Use: A Representation Theory Perspective,” Information Systems Research (24:3) pp. 632-658.
  • Burton-Jones, A. and Volkoff, O. (2017) "How Can we Develop Contextualised Theories of Effective Use? A Demonstration in the Context of Community-Care Electronic Health Records," Information Systems Research (28:3) pp. 468-489.
  • Burton-Jones, A., Recker, J., Indulska, M., Green, P., and Weber, R. ((2017) "Assessing Representation Theory with a Framework for Pursuing Success and Failure," MIS Quarterly (41:4) pp. 1307-1333
  • Burton-Jones, A., Akhlaghpour, S., Ayre, S., Barde, P., Staib, A., and Sullivan, C. (2020) "Changing the Conversation on Evaluating Digital Transformation in Healthcare: Insights from an Institutional Analysis," Information and Organization (30:1) (100255) pp. 1-16.
  • Trieu, V-H., Burton-Jones, A., Cockroft, S., and Green, P. (2022) “Applying and Extending the Theory of Effective Use in a Business Intelligence Context,” MIS Quarterly, (46:1) pp. 645-678.
  • Burton-Jones, A., Amano, T., Boyce, J., Chau, P., Feng, J., Guzman, I.R., Jarvenpaa, S., Li, C., Namvar, M., Padmanabhan, B., Pineda, J., Richet, J-L., Sarker, S., Seidel, S., Sharma, S., Vogel, D., Wang, H., & Yoon, V., “This article is not just in English: Making science more inclusive and impactful with artificial intelligence translation,” Australasian Journal of Information Systems, 29, 2025, pp. 1-54. https://doi.org/10.3127/ajis.v29.5875.

Working Papers

  • Eden, R., Burton-Jones, A., Donovan, R. “Becoming a digital hospital," Under review.
  • Tana, S., Briedbach, C., Burton-Jones, A., and Wang, P. “Organizing Vision Theory," Under review.
  • Sengupta, A., Karanasios, S., Burton-Jones, A., and Sarkar, S. "Forgetting that Sharing is Caring," Under review

Teaching

  • BU.350.620 AI and Digital Strategy

Honors and Distinctions

Scholarly leadership appointments

  • Program Co-Chair, International Conference on Information Systems (ICIS) 2026
  • Working Board Member, Responsible Research in Business & Management Network, 2025 to present
  • Founder and Conference Co-Chair, RRBM Asia-Pacific Responsible Research Summit, 2024, 2025
  • President, Association for Information Systems, 2024-2025
  • Program co-chair, Pacific-Asia Conference on Information Systems, 2023 and 2015
  • MIS Quarterly, Editor-in-Chief, 2021-2023
  • Program co-chair, Americas Conference on Information Systems, 2016
  • MIS Quarterly, Senior Editor, 2013-2020
  • MIS Quarterly, Associate Editor 2009-2012
  • Information Systems Research, Associate Editor, 2011-2013

Major awards

  • Lifetime Service Award, Association for Information Systems, Special Interest Group on Grounded Theory Method, 2023
  • University of Queensland Award for Excellence in Innovation, 2023
  • University of Queensland Business School, Senior Leadership Team Award – Executive Education, 2022
  • AIS Doctoral Student College’s Faculty Mentor Award, 2022
  • Inducted into the Journal of the Association for Information Systems ‘Reviewer Hall of Fame’, 2019
  • UQ Business School Award for Excellence in PhD Supervision, 2019 and 2022
  • Fellow, Academy of the Social Sciences in Australia, 2021
  • John Campbell Research Impact Award, 2021
  • Best Research Impacts and Contribution to Knowledge (RICK) Paper Award, Information and Organization, 2020
  • Fellow, Association for Information Systems, 2019
  • Best Paper Award, AIS College of Senior Scholars, 2019 and 2007
  • Best Reviewer Award, Academy of Management Discoveries, 2015
  • Best Associate Editor Award, Information Systems Research, 2012
  • Association for Information Systems, Technology Vision Award, 2012
  • Sauder School of Business, University of British Columbia, Research Excellence Award, 2011
  • Killam Teaching Prize, University of British Columbia (university-wide award), 2010
  • Best Reviewer Award, Journal of the Association for Information Systems, 2010 and 2007
  • Leaders Opportunity Fund Award, Canadian Foundation for Innovation, 2009.
  • Best Paper Award, MIS Quarterly, 2007
  • Best Reviewer Awards, Information Systems Research, 2007
  • ACM SIGMIS Doctoral Dissertation Award, 2006

Impact and Engagement

Business

Led multi-year evaluations of large digital health transformations for Metro South Healthcare, Australia (2017), and Queensland Health, Australia (2019-2022).

Policy

Member of Australian Council of Senior Academic Leaders in Digital Health (2024-2026)

Community

AACSB Research Impact Task Force Member (2025-present)