Articles

Showing 25-36 of 170 results
Filter By
research

How Female CHROs Break the Glass Ceiling of the C-suite

Contrasting with an underrepresentation of women in other top rank senior roles, new analysis reveals an encouraging increase in female CHROs—which may help us better understand decisions relating to gender diversity, or lack of it, at the top of...
August 02, 2023
research

Crisis Management Reimagined: Creativity at the edge of chaos

Analysis of the South Korean healthcare system’s response during the COVID-19 pandemic calls for a reimagination of crisis management as a creative process—with dynamic negotiation and improvisation enabling rapid improvement of response capabilities...
June 22, 2023
research > Operations Management and Business Analytics

Malpractice concerns impact physician decisions to consult AI

Technologies assisted by artificial intelligence are making inroads into nearly every aspect of life, but Tinglong Dai and Shubhranshu Singh are exploring reasons why some doctors are resisting.
June 15, 2023
research > Innovation and Entrepreneurship > Operations Management and Business Analytics

Overcoming hurdles to AI chatbots in customer service

Artificial intelligence chatbots can a be cost-effective means of providing customer service in many industries, but there are still hurdles to adoption. Carey Business School researchers search to find out why.
March 20, 2023