Chester Chambers

Chester Chambers, PhD

Professor of Practice
Academic AreaOperations Management & Business Analytics
Academic AreaHealth
Areas of InterestStrategic Options & Simulation, Emerging Issues in Risk Management, Management of Medical Services, Immersion in Healthcare Services Management

Chester Chambers, PhD holds an MBA from Darden Graduate School of Business at the University of Virginia, and a PhD from Duke University. In addition to teaching in the areas of Business Analytics, Operations Management, and Healthcare Operations, he serves as the Academic Program Director for Business Analytics and Risk Management programs. In addition, he is involved in online education through both Carey and Johns Hopkins Medicine.


  • PhD, Operations Management, Duke University
  • MBA, University of Virginia
  • BS, Civil Engineering, Virginia Tech


    Selected publications

    • Improving Processes for Health Care Delivery: Lessons from Johns Hopkins Medicine. Forthcoming in 2022. Springer Publishing. NY.
    • Hanna, M. N., Chambers, C., Punyala, A., Iqbal, A., Singh, B., Oruc, C., ... & Speed, T. J. (2019). A model for an institutional response to the opioid crisis. Journal of opioid management, 16(1), 73-83.
    • Chambers, C., & Williams, K. (2017). Case Article—Miller Pain Treatment Center—Eastern Hospital Outpatient Center. INFORMS Transactions on Education, 17(3), 116-120.
    • Williams, K. A., Chambers, C. G., Dada, M., Hough, D., Aron, R., & Ulatowski, J. A. (2012). Using Process Analysis to Assess the Impact of Medical Education on the Delivery of Pain ServicesA Natural Experiment. Anesthesiology: The Journal of the American Society of Anesthesiologists, 116(4), 931-939.
    • Chambers, C. G., Snir, E. M., & Ata, A. (2009). The use of flexible manufacturing capacity in pharmaceutical product introductions. Decision Sciences, 40(2), 243-268.
    • Chambers, C., Dada, M., Fernández, M. G., & Williams, K. (2018, November). Managing Clinical Appointments in an Academic Medical Center. In INFORMS International Conference on Service Science (pp. 277-286). Springer, Cham.
    • Chambers, C., Kouvelis, P., & Semple, J. (2006). Quality-based competition, profitability, and variable costs. Management Science, 52(12), 1884-1895.



    • Operations Management
    • Retail Analytics
    • Fundamentals of Health Care Processes


    • Immersion in Health Care Process Improvement
    • Data Analytics
    • Simulation and Strategic Options
    • Analysis of Health Care Processes

    Honors and distinctions

    • Dean's Award for Faculty Excellence 2017, 2018, 2019
      Senior Editor Production and Operations Management

    Impact and engagement


    • Co-Director Medical Operations Research Core. Department of Anesthesiology and Critical Care Medicine. Johns Hopkins SOM.


    • Associate Faculty - Armstrong Institute on Patient Safety and Quality
    • Associate Professor - Anesthesiology and Critical Care Medicine
    • Co-Director Medical Operations Research Core - ACCM