Changmi Jung, PhD

Assistant Professor

Academic Discipline: Information Systems

Areas of Interest:
Healthcare Information Systems,
Digital Innovations in Healthcare

Phone: 410-234-9267



Changmi Jung received her PhD in Healthcare Information Systems from Carnegie Mellon University. She joined the Johns Hopkins Carey Business School in 2014. Her main research area is clinical health informatics, with particular focus on the innovative e-Health delivery models via patient portals and online consultations. Her dissertation explores technology adoption of innovations by patients and organizational learning by physicians as new care delivery models are introduced in the primary care environment.

Honors & Distinctions

  • Best Poster Award at the 2011 Mayo Clinic Conference on Systems Engineering and Operations Research in Healthcare

Selected Publications

  • C. Jung, R. Padman (2014), "Disruptive Digital Innovations in Health Care Delivery: The Case for Patient Portals and Online Clinical Consultations",  forthcoming in The Handbook of Service Innovation (Editors: R. Agarwal, W. Selen, EG. Roos, R. Green)
  • Jung, C., Padman, R., Paone, S., Shevchik, G. Who are Portal Users vs. Early e-Visit Adopters? A Preliminary Analysis. Proceedings of AMIA 2011 Fall Symposium, 2011: 1070-1079