Home / Organization Development / Skilled Facilitator Graduate Certificate / Certificate Requirements

The program consists of five courses (15 credits). After completing the certificate program, students who wish to continue their education and transfer credits to the Master of Science in Organization Development and Strategic Human Resources program should contact the academic adviser at 410-516-5035 or od.hr@jhu.edu.

• 782.678 Building Teams and Developing Teamwork
• 782.698 Effective Negotiation and Conflict Management
• 782.718 Facilitating Strategic Planning, Problem-Solving, and Decision-Making
• 782.726 Group Facilitation
• 782.735 Experiential Learning

• 782.678 Building Teams and Developing Teamwork

  This course is designed to teach students to benchmark the qualities, characteristics, and structures that lead to high performance teams. Students examine the similarities and differences among interdisciplinary work teams, multidisciplinary work teams, cross-functional work teams, and virtual teams. Models of team development and organization culture are applied to diagnosing, consulting, and facilitating team success.

  Back to top

   

• 782.698 Effective Negotiation and Conflict Management

  This course examines the sources of conflict in organizations both within and between individuals. Students examine the role of resistance in conflict. Students also prepare for a variety of conflict management and negotiating forums, including defining the needs of the participants, confronting appropriately, understanding each party’s objectives and motivations, and utilizing proven strategies and tactics to negotiate effective outcomes.

  Credit toward a degree is not awarded for both 782.698 Effective Negotiation and Conflict Management and 782.705 Conflict Resolution and Mediation Process.

  Back to top

   

• 782.718 Facilitating Strategic Planning, Problem-Solving, and Decision-Making

  At the heart of effective organizational change is the ability of managers, consultants, and team members to facilitate strategic planning and involve employees in problem-solving and decision making. Students examine and use methods of decision making including unilateral decision making, consultative decision making, and group decision making. In order to solve problems effectively, teams need a structured process to identify causes and implement the best possible solution.

  Back to top

   

• 782.726 Group Facilitation

  This laboratory course focuses on developing skills needed to serve as a group leader, observer, or participant. Analyses of the group’s own interaction patterns provides case material for study. Participants are expected to give and receive feedback regarding patterns of group participation, and to design and facilitate a learning experience for other group members.

  Back to top

   

• 782.735 Experiential Learning

  Experiential learning describes a process wherein adults learn and become motivated by their individual experiences. These methods of learning are used to increase an effective relationship between leaders and learners. After developing their own learning goals, students design and implement educational projects that incorporate their own specific needs.

  Back to top