Kathleen M. Sutcliffe, PhD

Kathleen M. Sutcliffe, PhD

Professor

Academic Discipline: Management & Organization

Areas of Interest:
High reliability organizing,
Managing Risk and Uncertainty,
Resilience,
Organizational Change


Phone: 410-234-9442

Email: ksutcliffe@jhu.edu

Biography

Kathleen M. Sutcliffe, PhD (University of Texas, Austin) is the Bloomberg Distinguished Professor of Business and Medicine at Johns Hopkins University. Her research is on how organizations and their members cope with uncertainty and unexpected surprises, and how organizations can be designed to be more reliable and resilient. She is currently investigating these issues in healthcare as well as in wild-land firefighting, oil and gas exploration, and other dynamic high-risk industries.

Honors & Distinctions

  • Past Chairman of the Academy of Management Division of Managerial and Organizational Cognition.
  • Editorial boards, Academy of Management Journal, Organization Science, Organization Studies
  • Appointment by National Academy of Sciences Institute of Medicine to study workforce resilience in the Department of Homeland Security. The research was published in 2013 in a book titled: A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America’s Front Line (Washington, DC: The National Academies Press).

Selected Publications

  • Organizational response to adversity: Fusing crisis management and resilience research streams (coauthored with T. Williams, D. Gruber, D. Shepherd, & E. Zhao), 2017, Academy of Management Annals, Vol 11 (2), 733-769.
  • When healthcare providers look at problems from multiple perspectives, patients benefit (coauthored with J. Frimpong, C. Myers, & Y. Lu-Myers), 2017, Harvard Business Review (online edition), June 23.
  • The healthcare professional workforce: Understanding human capital in a changing industry (coedited with T. Hoff, & G. Young), 2017, New York: Oxford University Press.
  • Re-examining high reliability: Actively organizing for safety (coauthored with L. Paine & P. Pronovost), 2016, BMJ Quality and Safety, 26, 248-251.
  • Mindfulness in organizations: A cross-level review (coauthored with T. Vogus & E. Dane), 2016, Annual Review of Organizational Psychology and Organizational Behavior, 3, 55-81.
  • Performing under uncertainty: Contextualized engagement in wildland firefighting (coauthored with M. Barton, T. Vogus, & T. Dewitt), 2015, Journal of Contingencies and Crisis Management. 23(2), 74-89.
  • Managing the unexpected: Sustainable performance in a complex world (coauthored with K. Weick), 2015, San Francisco: Jossey-Bass.
  • Medical error: What do we know? What do we do? (coedited with Marilynn M. Rosenthal), 2002, San Francisco: Jossey-Bass.